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Smart Order Refill

Enable Subscription Orders

About the Product

For both merchants and customers, the revenue-generating potential of subscription orders is clear. Give shoppers the ability to set up subscription orders and manage them on their terms with
Smart Order Refill, our subscription cartridge for Salesforce Commerce Cloud.

Smart Order Refill is SiteGenesis and Storefront Reference Architecture (SFRA) compatible and has multiple features that help you focus on attracting new customers and keeping existing ones satisfied by offering them the ability to sign up for subscription orders. It’s the ideal option for recurring purchases – cosmetics, grocery, household items – and benefits both the merchants and the customers.

Smart Order Refill has received the Storefront Reference Architecture (SFRA) Certification from Salesforce Commerce Cloud.

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Main Features

SFRA COMPATIBLE

Compatible with Storefront Reference Architecture (SFRA), Salesforce Commerce Cloud’s customization model & blueprint for site design.
SUBSCRIPTION OPTION

Enable subscription orders on the product page level. The available interval for subscription orders can be customized in Business Manager.
COMMITMENT SUBSCRIPTIONS

Shoppers can secure a better deal if they commit to a subscription for the specified timeframe that you’ve set. Rely on secure revenue and minimize the risk of canceled subscriptions.
ADD NEW PRODUCT

Shoppers can add a new product to an existing subscription and receive more products under one single subscription. This feature is available as a custom preference in Business Manager.
MERGE SHIPMENTS

Automatically merge shipments if their shipping dates coincide.
SUBSCRIPTION DISCOUNTS

Reward customers with discounts for repeated subscription purchases. Get full control of the reward system by setting your own discount rules.
CUSTOMER GROUP ACCESS

You are now able to set up customer group access on a product level. This means that you can activate subscriptions for certain products which will be visible only to selected customers, directly from Business Manager.
SHOPPERS’ DASHBOARD

Shoppers can manage their orders, edit, cancel and pause them from a dashboard made available under My Account.
REPORTING DASHBOARD

Easily search and manage all subscription orders and view details about each subscription including products, order status, and the recurrence interval.
PAYMENT INTEGRATIONS

Merchants can successfully integrate Smart Order Refill with Adyan, Cybersource, Stripe, and Commerce Payment for seamless payment processing.
ABILITY TO HAVE MIXTURE OF BOTH RENEWABLE AND NON-RENEWABLE SUBSCRIPTIONS

Customers will have the flexibility to choose between renewable and non-renewable subscriptions, and merchants will have more control over the subscription options available for their products.